1. What does my wooden frame come with?
Frambie‚Äôs wooden picture frames are equipped a crystal clear acrylic glass, a 2.5mm thick MDF backing board, a mounting matte board (if you choose frame with mount) and appropriate hanging fixings.

2. What quality can I expect from products I buy with Frambie?
Expect only the best. We have built the Frambie brand around the concept of high quality and service. We feel strongly about providing our products at affordable prices too, often reducing our product prices.

3. How representative are the images on your website of the actual products?
We match the products you see on this website to the actual products as best as possible. However, due to varying screen settings and lighting environment, the colors may have slightly different.

4. Why should I buy from Frambie?
Frambie is the innovator of this industry. We always give the best to our customers as we hope our frames can bring the best visual sensation and status quo for the pictures and the living environments. Hence, you can expect nice design, easy ordering process, competitive prices and the best service from us.

5. Do you offer discounts?
Yes, we offer a range of discounts and promotional prices, typically through a promotion period. Discounts are applied automatically when you add products and change quantities in your shopping cart. If you have an offer code, simply enter this code in cart summary to obtain your discount. Free delivery is available for orders over RM100.00.

6. Do your frames hang or stand?
We sell both types. Most of our picture frames come with appropriate hanging fixings as standard but you can order stands instead. Remember however, some frames can be too big to stand up safely. We could not recommend standing a frame any larger than 8R frame with mount.

7. How deep are your frames?
Each frame moulding has a "rebate depth". This means the inside dimension from the front (where the glazing sits) to the back. Rebate depths vary from 8mm to 15mm.

8. Are your frames easy to put together?
All frames are supplied assembled. The picture installation process is very simple. You just need to take out the backing board, placing the picture inside the frame and close it.